Pepco Holdings, Inc. (PHI) is one of the largest energy delivery companies
in the Mid-Atlantic, with roughly 2 million customers in Delaware, Maryland,
New Jersey, and the District of Columbia. While PHI is an expert in efficiency where energy is concerned, the same
couldn’t be said about their certificate tracking—before myCOI. And for
PHI, that meant taking on unnecessary risk. Having discovered certificates
weren’t being inputted correctly (sometimes not at all), there was an extreme
lack of confidence in their in-house process, so they decided to outsource.